Virtual Service Coordination Associate

Job Title: Globe Life AO Recruitment – Virtual Service Coordination Associate (Beginner-Friendly)

Company Name: Globe Life AO (AIL / Brittmarie Yarian Agency)

Role: Virtual Service Coordination Associate

Job ID / Requisition Code: vrVLdi1mR8

Department: Customer Service & Operations

Employment Type: Full-Time / Part-Time

Experience Level: Entry Level / Beginner-Friendly / Freshers (0 – 2 Years)

Work Mode: 100% Remote (Work from Home)

Job Location: United States (Remote)

Company Overview:

Globe Life AO is a premier division representing Globe Life, a leading provider of life and supplemental health insurance serving families, individuals, and working groups across North America. Built on personal connection, professional service delivery, and team collaboration, the agency provides comprehensive virtual support and protection solutions across the United States.

Role Summary / Purpose:

Start your career in a remote role focused on communication, organization, and teamwork. As a Virtual Service Coordination Associate, you will be responsible for coordinating routine client activities, managing follow-up requests, maintaining digital records, and delivering a positive, dependable customer experience.

Key Responsibilities:

Coordinate client follow-ups and process routine service requests accurately.

Communicate timely status updates to clients and internal team members.

Assist in organizing daily schedules, appointment calendars, and assigned administrative tasks.

Maintain accurate, current, and confidential digital records and client profiles.

Follow established operational procedures, compliance standards, and daily service priorities.

Collaborate with team members to resolve client inquiries efficiently.

Eligibility Criteria & Qualifications:

Experience: No previous professional experience necessary (Entry level / Beginner-friendly).

Fresh Graduates: Fresh graduates and entry-level candidates are welcome to apply.

Work Authorization: Must be legally authorized to work in the United States.

Home Office Setup: Must have a personal computer or laptop with reliable, high-speed internet access.

Required Skills & Competencies:

Organization & Time Management: Strong organizational skills with the ability to manage time and prioritize daily coordination tasks.

Communication Skills: Professional, clear, and empathetic verbal and written communication.

Attention to Detail: High degree of accuracy in updating records and following operational instructions.

Computer Literacy: Comfortable using web applications, spreadsheets, and digital scheduling tools.

Team Spirit: Dependable work ethic with an eagerness to learn and collaborate in a virtual environment.

Benefits & What We Offer:

100% remote work opportunity from home.

Full comprehensive training and onboarding provided.

Continuous support and mentorship from experienced team members.

Flexible scheduling options where available.

Opportunity to develop transferable professional administrative and customer service skills.